Here is a post on EHAM PRODUCT REVIEWS by W2DAP. Another terrible experience.
I genuinely wish I could report on how well (or not so
well) my Signal One Mil-Spec 1030CI operates at this time but since I still do
not have my radio, I must go way back to how it operated before being sent back
for updates and mods at the suggestion of Don Roehrs of Signal One.
In December of 1996, I sent Signal One, my beautiful and now greatly missed
IC-781 for modification to their Mil Spec unit. I paid $7900.00 for these
services and in a few months, I received the radio as a Mil Spec 1030CI. That
was some time in 1997. It didn't work particularly well and had several problems
including a hypersensitive turndown circuit and some popping in the audio,
particularly in the wide bandwidth position. There were also some intermittents.
Later a colleague of Don’s, Jim, who along with Don Roehrs had originally
delivered the radio to me personally, revealed to me that there were several
problems with the radios in the 1030 iteration, many of which related to faulty
connector strips. Don solicited me to return the radio and I did so in October
of 1998 for repairs and mods.
It was shipped at my expense, to Signal One in Arizona with the promise to
correct defects and perform some needed mods. Later there were requests to
finance “upgrades.” In January 1999, Mr. Roehrs stated that he had come across
some additional needs and circuit mods and requested a check for $1500.00 and I
mailed a payment of $1,000.00. Later in a letter on 27 February the radio was
promised on the 14th May of that year. In that very letter he stated, "Jim and I
will deliver it personally." This never occurred and in August of that year he
said he needed the $500.00 balance plus an additional $500.00 and I mailed him
another check, this time for $1,000.00.
Signal One at this time worked in conjunction with an individual who was
developing software work for the radio in another state along with Jim in VA
who, I understood was designing hardware and boards. Jim, whom I found to be
most pleasant and seemingly very sincere, told me that he helped Don Roehrs
purely as a courtesy and to be a part of a great radio, and was very sorry for
the lengthy delays I was experiencing. When my modified radio was first
delivered in 1997, it was by Don and Jim who flew into my local airport with my
Mil Spec 1030CI, using Jim's private single engine airplane, for that purpose.
Anyway, Jim continually told me over the years that Don would soon finish my
radio and it would have many improvements as well as fixes for existing issues.
I am sure he genuinely is concerned and wants me to have my radio as soon as
possible.
I exchanged many phone calls and a lot of email with Jim wherein we discussed
Don's written and oral promises to me to make good my huge investment, both in
my original radio the IC 781 plus a great deal of cash; I continued to expect
the latest and “greatest” version of the 1030, the model E with DSP. I sincerely
believed Jim when he told me he was designing new boards etc. and that Don would
definitely fulfill his responsibilities and build the improved and innovative
radios.
In July 2000, Don phoned advising that they needed to add new components and a
special Lambda power supply and requested yet more money, this time $1326.00. I
asked him then, "Will that complete the project and updates?" He promised it
would, so I sent that payment. Soon afterward his correspondence ended. I was
later told that there remain, “Several brand new Lambda Supplies in the box.”
The Lambda supply was to power the requirements for what was to be the
“ultimate” radio, one with an onboard Sony computer.
It has been more than a year if I recall correctly, since Don finally did phone
me after writing a letter promising the radio in "just a few months." I had so
many hopes and dreams for this radio. I truly had envisioned having this
state-of-the-art masterpiece of custom engineering on the air in a reasonable
period of time and to be able to report on its performance to fellow hams
worldwide.
Now we are in early 2005, more than six years since the radio was sent back to
Signal One. All I can ask is where is my radio and my money? I want my My Mil
Spec 1030CI or E with DSP.
Signal One once had a website; they advertised in QST too. I believed in the
company and trusted their advertising and representations.
I am not generally a gullible person but I got caught up in this and just
continued to pay thousands in the hope to finally get it right and now I am
dismayed to see that with the value of the original radio and cash paid, my
investment exceeds $17,000 and I have no radio, not even my original Icom 781.
If I were rating that I would have given it a 5 at the time!
So I will have to rate the first Mil Spec 1030 CI by Signal One, at least from
my brief experiences with it, at a 2. Now, with no radio, I cannot up or
downgrade this report. If and when I do receive my radio I will post a review
and hope that the once proud name of Signal One will shine brightly among those
historically stellar pieces of equipment that are part of our hobby; nothing
would make me happier than to follow this review up with a rating of a 5!
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June 15, 2013.
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Updated: June 15, 2013
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